Testimonials

Michael Bak

From the moment I contacted Lucy about our decision to lay our loving dog to rest, Lucy put all of my families minds at ease at such a difficult time for us all.

When it came to the time, the empithy and care shown to Jess, along with her professionalism shown was just amazing.

I can’t thank Lucy enough who made this most awful time,  the best possible experience to say goodbye and I know it was stress free and a peaceful passing for Jess.

Thanks again Lucy.

Heidi D

My cat had became really poorly and we didn't want her to face going to the vets, so we called Lucy to come to our home. In what was a terribly sad time for us, Lucy was kind, gentle and understanding. Our little cat drifted off to sleep warm and curled up in her own bed. We couldn't have asked for a kinder send off. Thank you Lucy for your invaluable service.

Carolyne C

The time had come to say goodbye to our 2 beloved elderly cats and I didn't want to put them through the stress and upset of taking them to the vets. They'd both had great lives and I felt it was right that they should go together.

So I contacted Lucy who came and quietly put them to sleep in the comfort of their own home. It was very peaceful and they both just gently slipped away. Even though it was heart breaking for us Lucy made it that bit more bearable as she was not only professional and patient, but was so kind and sympathetic.

I would have absolutely no hesitation in recommending Lucy to anyone who is facing a hard decision.

Richard RD

Our beloved girl Tilly had been I’ll for sometime and we reluctantly decided to have her put to sleep we couldn’t bear the coldness of the vet surgery so we opted for Lucy and it was the best decision we could possibly have made, her empathy and compassion shone through and our dear Tilly drifted off totally peacefully and with no anxiety. We cannot recommend Lucy enough you can be sure your pet will have a truly peaceful end of life. Thank you so much Lucy.

SUSIE HYMAN

At the beginning of December we sadly decided that it was time for our beloved black labrador, Dora,  to go to sleep.  We were so relieved to discover that Lucy would come to our house so that our beautiful dog could go to sleep in familiar surroundings.  Lucy was so kind and caring and Dora was able to pass away peacefully and with dignity.  Thank you so much, Lucy.

B B

Cant recommend Lucy enough. She supported Rufus through to passing in such a compassionate way. My other dogs were present and the whole experience was so peaceful and dignified. Thank you Lucy

Paige Hrvey

I couldn’t recommend this lovely lady enough, she was the most comforting and understanding person. We sadly had to say goodbye to our beautiful Labrador Ollie, she was thoroughly professional and caring, she went above and beyond for us and arranged everything, our boy even returned to us 24 hours later which was so nice to have him back in our home so quickly. There was no rush and there couldn’t of been a better way to of said goodbye to our boy. The whole experience was calming and reassuring that he is most definitely in a better place now. Thank you Lucy for being so wonderful, we wouldn’t of wanted anyone else.

Lee Rowlingson

Cannot recommend Lucy enough, she is so so caring and kind. My poor friend sadly had to have her cat Sam put to sleep and wanted it done in the comfort of his home. Lucy sat with them before and after it was done, there was no rush and she kindly stayed to comfort my friend as she was on her own. Such a beautiful and compassionate lady.

Thesiouxsie Sue Mac

Bodhi was my third German shepherd dog so I knew at age 10 when both his back legs gave way within days of each other the time had come to do right by my boy. The look on his face told me he’d had enough so I took the most difficult decision to give my boy what he deserved a loving goodbye with all of us his family around him and him comfortably at home where he knew he was loved and with ‘his girls’ Dottie Clarice and Nayla all by his side.  Lucy arrived and immediately showed the most loving compassion to my boy talking to him and stroking his head throughout.  He passed in the most peaceful way I could have wished for and he now lays at rest in his favourite spot on my land where he loved to watch the sun set.  Lucy was so amazing I couldn’t have asked for a better person and my little clarice is 18 years old so I know when the times right for her I will again be calling on Lucy to give my girl the goodbye she deserves too. The most loving touch was the little satin bag with my boys fur in which I had no idea about until after showing the true empathy Lucy felt for us. Thank you Lucy x

Caroline Dolby-Bingham

I can’t thank Lucy enough for her compassion and flexibility in getting out to us quickly when our dear old Labrador declined rapidly. We planned on one last day with her but it wasn’t to be so Lucy changed her plans at the last minute to come out to us much earlier than planned. She has such a kind and gentle way and truly understands the power of a pets love so made the final parting so dignified. We are so thankful her home visit service allowed us all to be with her as a family when she went to sleep for the final time and in such a peaceful manner. As heartbreaking as it is losing a much loved pet, Lucy made it that little bit easier.

Jackie Ord

My beloved 17 year old cat Muriel was put to sleep in the garden she loved, and slipped away so peacefully thanks to Lucy.  There was no hurry, just gentle concern and a comforting presence.  Thank you Lucy, for your outstanding skills, both with creatures and with people. Thanks as well for the thoughtful card and the forget-me-not seeds you sent later.  I am so grateful to have found you.

Patrick Deadman

I had the need to call on the services of Lucy. I can not express how fantastic she is. She came to my house within two hours of the initial call. She is so caring and compassionate. She was professional right from the start. She was reassuring to both our dog and us. Her visit wasn’t rushed and was totally at our pace. I can totally recommend her services for such a sad occasion.
Thank you Lucy xxx

Danny French

Our Jack Russell Lilly had deteriorated quickly. After contacting Lucy we arranged for her to visit the next day. She arrived exactly on time and made this difficult time more manageable and peaceful. Our dog passed with the whole family around her. Lucy then informed Tendring pet cremation  we were on our way with Lilly. Would not have wanted it any other way. Thank you Lucy.

Lisa Diss

Lucy came out to see us when we made the decision to say goodbye to our Fred. It was something no-one wants to do, but she was a star, kind, caring and so gentle with our little man. Thanks Lucy, it meant so much. Xx

Lorraine Samuelson

On 25th August we said goodbye to our beloved Lexi.💔
Lucy is the most caring vet I have ever met. As a family we were and still are in bits. Lucy went above and beyond,  didn't rush us to say our final goodbyes, spoke lovingly to Lexi, and her sister Misty who had no idea what was going on, explained everything in a way the children could understand, all the while being very professional. In our eyes she is a super vet.

Deborah Byard

When it was time to euthanise my lovely little 15 year old dog Kolo I discussed this with Lucy who was wonderful.

Lucy told me when she would arrive and texted me to say she was on her way it was ding at home which was so less stressful for Kolo and me.  Lucy was amazing explaining everything to me putting Kolo at ease and it wasn’t rushed I had time to say my goodbyes.

It’s was probably one the most difficult decisions I’ve had to make but Lucy made it so less stressful I can’t thank her enough.

Clive Bishop

Lucy is a remarkable lady and you know with her you are in very capable and experienced hands

Lisa Jiggens

It was such a hard decision to let your very loved dog you have had for 14 years go. As soon as I called Lucy she made an awful situation calm and she was so very kind. I would 100% recommend Lucy to anybody who requires her services, she was very professional and caring.
Thank you once again Lucy

Peter Welsh

lucy was so caring and understanding when the time came for our lab phoebe to go to her final sleep. she explained everything in such a genuine way, and made us feel at ease at such a sad time. without a doubt the best choice we could have ever made, not just for us but phoebe as well!

Phoebe Bell

Cannot be more thankful for the compassion and care Lucy showed us and our Sally when we had to make the decision to put her down. She made the horrible situation we found ourselves in so much easier to cope with. She even took it open herself to write a personal letter to my grandad with forget me not seeds which has provided him with so much comfort after Sally's passing. Cannot recommend her enough, my grandad is so grateful.

Jean Wyatt

On the 22nd of October 2021 I had to make that decision we all have to to do   it was time for my beloved springer spaniel Harvey to go over the rainbow bridge .My heart broken 💔 .Lucy you are so kind and considerate never rushing  us .You also took him to the crematorium for us we picked him up the very next day all I can say you were our Angel x
Thank you so so much

Denise Humphris

When it was time for our beautiful Labrador retriever Nelson to leave us  we wanted to ensure he had the dignity and respect he deserved, at home surrounded by people who loved him. Lucy came to our house and was totally amazing - her kindness and compassion was beyond measure and she happily crawled around the floor to make sure Nelson was settled and comfortable after his initial sedation. She explained what was happening every step of the way and nothing was too much trouble for her - Nelson fell into a deep sleep enabling us all to say our goodbyes and he actually snored his way peacefully over that rainbow bridge in his own basket surrounded by his family (and his cat friends)  Our hearts are forever broken but there are no words to express how grateful we are to Lucy in enabling us to give our boy this peaceful respectful and dignified end - which was no less than he deserved after a lifetime of loyalty and happy memories. Thank you Lucy from the bottom of our hearts  - we have no hesitation in recommending you to anyone else having to face this xxx

Jill Jones

Lucy showed kindness and compassion when dealing with our beloved dog of 16 years, she did not rush us and even sent us a condolence letter afterwards, this showed she cared.

Bev Kendall-Cheese

Absolutely wonderful lady. So compassionate. Made the experience of losing my boy easier.

Julie Jeffreys

Thank you so much Lucy..
🐈 Peaceful end to a fun life.. X
Happy we found you to help with that difficult decision..
Julie

Cocoa Rings

Lucy was very professional and friendly. She made a difficult time for our family much easier to bear. Lucy kept me informed all the way through about what was going to happen and what I could expect to happen. Thank you very much. Our beloved pet received the dignity in death to match his love of life.

Lee Rendell

Lucy visited our home after it became clear that our Dalmatian Ruby was ready to leave us.

Obviously a very traumatic and incredibly sad time after nearly 15 years but I have to say that Lucy was thoughtful, compassionate, caring and totally professional putting all of us, including Ruby at ease.

You never know and always wonder if you have chosen the right time but it was without doubt the right decision to choose Lucy.

I could not recommend Lucy highly enough, an angel when we needed one the most.

Rupa Johal

I contacted Lucy to help make my cat Fluffy comfortable. Lucy was very understanding and came out the same day, regardless of the miles. Lucy made Fluffy’s final journey very calm and peaceful, exactly what i had hoped for. I could not have picked a better vet than Lucy. Thank you so much and keep up the good work X